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Western Forest Products
Western Forest Products

Technical Support Representative

Posted 4 days ago

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Job Details

Full Time

Category

Accounting Administrative Sales and Marketing

Location

Calgary, AB

Salary

dollar sign35 to 40 per hour (plus commission)

Job Description

If you are looking for a flexible remote opportunity with straightforward responsibilities, this Technical Support Representative role may be a great fit for you. In this fully remote position, you will assist customers with basic technical issues and help ensure a smooth user experience.

Technical Support Representative (Fully Remote)

Key Responsibilities:

  • Provide support via chat, email, or phone in a timely and professional manner

  • Assist with common technical issues, including account access and basic troubleshooting

  • Guide users through simple steps to resolve problems

  • Document support interactions and update records accurately

  • Escalate more complex technical concerns when required

What We’re Looking For:

  • Strong communication and problem-solving skills

  • Basic knowledge of computer systems and applications

  • Ability to follow processes and learn new tools quickly

  • Good organisational skills and attention to detail

  • Able to work independently in a fully remote environment

What We Offer:

  • Fully remote role open to candidates worldwide

  • Flexible working schedule

  • Training and ongoing support provided

  • Clear and manageable responsibilities suitable for a wide range of applicants

About Western Forest Products

At Western Forest Products, we’re building a more sustainable future through responsibly sourced, high-quality wood products. Headquartered in Vancouver, British Columbia, with operations across coastal B.C. and Washington State, we are a global supplier trusted for our craftsmanship and commitment to excellence. As a forward-looking company, we invest in modern manufacturing and innovative, sustainable forestry practices that support the long-term health of our forests and communities. We’re a growing, diverse team that hires regularly across a range of roles, including office-based and remote opportunities. If you’re looking to grow your career while making a meaningful impact, you’ll find your place here. Join us and help shape the future of sustainable forestry.

Industry

Goods and Products Manufacturing Wholesale

Company Size

1001-5000 employees

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Application closing date is 2026-06-14

Current Openings

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